Pedro is a strong advocate of design science and design thinking. His research is mainly centred on the design of information systems with an emphasis on decision support, collaboration and process management. He has published in top journals such as ACM Computing Surveys, Communications of the AIS, Group Decision and Negotiation, Behaviour and IT, Business and IS Engineering, Knowledge and Process Management, IS Frontiers, Australasian Journal of IS, IEEE Pervasive Computing, Expert Systems With Applications, and Journal of Systems and Software.

Process Stories


Visual Storytelling
Process Stories Business Process crowdsourcing Visual Storytelling